Frequently Asked Questions
How can I place an order?
To purchase products or services from BuyTech, you need to provide accurate and up-to-date information, including personal details, credit card information, and other payment details. By placing an order with us, you confirm that all the information provided by you is correct, complete, and current and that you have authorization to use the payment methods shared with us.
Do you offer customized products?
Yes, we too offer customized products. However, to learn more or confirm your requirements, you need to reach out to our support team at support@buytech.ae
Who should I contact if I have a complaint?
If you have a complaint, you can simply contact our customer support team at +971 582608194
for quick assistance or email us at support@buytech.ae
Can I see the product before making a purchase?
Yes, simply visit our store to view the product you’re looking to see before making a purchase.
Can I cancel my order?
Yes, you can cancel your order. All you need to do is: give us a call, explain your reason, and our team will do their best to assist you.
How long will it take to receive my order?
Orders within the UAE are delivered within 1 business day. Order Cut-off time is 1pm for next day delivery. Kindly chat/ talk to agents to prioritise your delivery. Once your order has been dispatched, you will receive a tracking number to monitor the delivery progress.
Do you offer warranty on your products?
Yes, all our products come with 1-Yr Warranty, which covers manufacturing defects in materials and workmanship. Check Warranty Policy on footer for complete warranty details or contact our customer support team.
What is the return and exchange policy?
At BuyTech, we want you to be completely satisfied with your purchase. If you are not happy with your product, you can return within 15 days of delivery, provided the item is in its original condition and packaging. To initiate a return, please contact our customer service team.
What payment methods do you accept?
We accept a wide range of payment methods to ensure a convenient shopping experience. You can pay using major credit and debit cards (Visa, MasterCard). We also offer Cash on Delivery (COD) and Card swipe on delivery as well. All transactions are secured, and your payment information is encrypted for your protection.
How can I contact for more Information?
If you have any questions or need assistance, feel free to reach out to us via email at support@buytech.ae or call us at +971 582608194 or chat with us. We’re here to help!